Explain Covering Person

Modified on Tue, 16 Dec at 10:00 PM

The system requires covering personnel to approve leave requests to ensure awareness and agreement regarding work coverage. This is for human resources planning purposes.

System limitation:

  1. You cannot apply for leave on the same dates if you are already assigned as a covering person for another employee.
  2. There is no “approve on behalf” function for covering persons . They must approve the request directly.


Quick Links

Solution 1 (Pending Leave Request)

Solution 2 (Pending Leave Request)

Solution 3 (Approved Leave) 

Frequently Asked Questions:


If your leave type requires a covering person,


Precondition:

To enable approval by the covering person, grant the Employee user role the required access rights. 


Path: Setting > User Account > Access Right > My Approval > Work Covering



Solution 1 (Pending Leave Request)

If the covering person field is optional, you can withdraw and resubmit the request without assigning one.


Steps:

  1. Withdraw the request via Request on Behalf.

  2. Employee resubmits the leave request, leaving the covering person field blank. OR 
    HR can insert a leave record in the leave histor, refer to Manually Insert Leave Record for Individual in Leave History


Ensure the Covering person field is optional in Setting > Leave > Leave Type



Solution 2 (Pending Leave Request)


On the request on behalf screen, click edit leave request, remove/change the covering person, and save.




Solution 3 (Approved Leave) 

For approved leave, the admin can change or remove the covering person in the leave history.


Important: This only works for "approved leave", if the leave is still pending, you will not see it in "Leave History".



Leave > Leave History > Select the requester name > Find the leave record > Edit > Change the Cover Person to others or leave it blank.) Refer to Edit Leave Record in Leave History





To prevent future issues, disable the "Covering Person" option in the leave type settings.





Frequently Asked Questions:


1. Can I have the same covering person for different submissions?


Yes, more than one staff member can select the same covering person, depending on your Leave Type setting.

To enable this:

1. Go to Settings > Leave Type.
2. Under General Setting, you will find the option Allow Covering Person For Single Leave Only (refer to the attached image).

  • If set to Yes → A covering person can only be assigned to one leave application at a time.
  • If set to No → A covering person can be assigned to multiple leave applications at the same time.





We hope this explanation clarifies the matter. If you require further assistance, please don't hesitate to contact our support team.


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