Why there is no approver workflow in my staff claim request?

Possible Cause: There is no approver workflow in the claim group. Thus, the claim request does not show any approver workflow at the end of the tab

Solution: Fill up the Custom Approval Route field in the claim group

Step 1

On the left menu, go to Settings. Then, click Claim Group under Claim

Step 2

Fill up the Custom Approval Route with the approver workflow the staff was assigned to. Click Save.