If an overtime request has already been approved, the requestor must first submit a cancellation request, and the Approver/Admin will then need to approve that cancellation.
This article will guide you on how to cancel an approved overtime request as an Admin. The Admin can perform the cancellation via the Request on Behalf screen.
The method applies to both Self Overtime and Planned Overtime requests. In this guide, we’ll use an approved Self Overtime request as the example.
Step 1
On the left menu, go to Attendance (a) > Request on Behalf (b) > Self Overtime (c).

Step 2
Select the relevant employee. Under the Approved tab, find the overtime request that needs to be cancelled.

Click the Cancel button at the bottom right of the request.
Once the cancellation is submitted, the request will automatically move to the Pending tab on both the requester’s and approver’s side.
Step 4
Go to My Request > Self Overtime. Select the same employee and go to Pending tab.
Find the cancellation request (refer to the Cancellation Submitted date in the request header to identify it).

Click Approve to finalize the cancellation.
Important:
On the requester’s side, do not click Withdraw. It will cancel the cancellation request, and the original overtime request will remain in Approved status.
Related:
We hope this explanation clarifies the matter. If you require additional assistance, do not hesitate to contact our support team.
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