Fix: No Data Appears in Employee Lateness Report

This guide explains why your Employee Lateness Report may appear blank and how to fix it.

If the Employee Lateness Report shows no results, it’s likely because the Exception feature is disabled in the employees’ schedule settings.

To confirm this:

Go to Attendance > Individual Attendance. Check the Exception column for the affected employees. 

If the column is empty, it might be because Exception is turned off in their schedule.

How to fix this:

Step 1

Go to Settings > Attendance > Schedule. Select the employees schedule from the list.

Step 2

Under the General tab, scroll down to find "Enable Exception". Toggle the button to Active.

Then, click Save to confirm changes.

Step 3

Run Batch Process Attendance to refresh the attendance records.

This will update the Exception column and apply lateness labels accordingly.

For detailed steps, refer to: Resetting Attendance to Default Schedule Settings

When you regenerate the Employee Lateness Report, the lateness data should now appear correctly. Sample:

Related:

• Enable Exception in Schedule Setting
• Clock-in Late but Not Marked as Late In

We hope this explanation clarifies the matter. If you require further assistance, please don't hesitate to contact our support team.