Can't view certain payroll screens with access right granted? Set Up Payroll Payment Team

Payout Management, Bank/Statutory Submission, and LHDN CP8D Annual Submission are sections in Worksy that can only be accessed by the Payroll Payment Team. 

The same applies to all payroll-related forms in the Payroll module such as Zakat, EPF Borang A, LHDN Form E, etc. You'll only see companies where you've been added as a Payroll Payment Admin, and you cannot generate forms for other companies.

If your account has not been added to the Payroll Payment Team for a company, the system will not display any company in the admin screen when you try to process payroll or statutory submissions.

To resolve this, you need to ensure the correct admins are added to the Payroll Payment Team. Follow these steps to update access in Payroll Payment Submission.

How to Add Admins in Payroll Payment Team.

Step 1

On the left menu, go to Settings (a) > Payroll (b) > Payroll Payment Submission (c).

Step 2

Select your company from the list and click Edit at the top right of the screen.

Step 3

Click Add Admin in the main panel, then select the employee(s) to be added as admin in the Payroll Payment Team.

Once selected, click Add Admin at the bottom of the screen to confirm.

The list of Admins will appear like below:

How to Remove Admins in Payroll Payment Submission.

Step 1
On the same page, click Edit at the top right of the screen.

Step 2
Click the dustbin icon next to employee's name to remove.

Step 3

If you wish to remove multiple admins at once, tick the box next to the user’s name. Then, click the Remove (x) Selected Admin button.

Or tick Select All if you remove to remove all admins.

We hope this explanation clarifies the matter. If you require additional assistance, do not hesitate to contact our support team.