There are two ways to cancel an approved leave request depending on your access and role:
A. Employee submit leave cancellation request
This method can be done by both the employee and the approver. Once the cancellation request is approved, the attendance will automatically update to reflect a working day.
Step 1
Go to My Request (a) > Leave (b) > Approved tab (c).
Step 2
Find the approved leave date you wish to cancel and click Cancel.
If you don’t see the Cancel button, it means the leave type is not allowed to be cancelled once approved. In that case, please contact your HR representative or supervisor to assist with the cancellation.
A cancellation request will be sent to your approver.
Step 3
Once approved, you will receive a notification confirming that the cancellation has been approved.
You can view the leave status under My Request > Cancelled tab.
B. HR/Admin manually delete leave from leave history.
Admins can cancel an employee’s approved leave by manually deleting the leave record from their leave history without involving the approval process.
Step 1
From the left menu, go to Leave (a) > Leave History (b).
Step 2
Click on the employee's name. Select the relevant Leave Type, and click Edit.
Step 3
Scroll down to the Leave History Details section and find the leave date to be cancelled. Click on the dustbin icon to delete the leave.
Step 4
Click Delete Leave. The system will automatically restore the leave balance to the employee.
Step 4
Go to Attendance > Batch > Batch Process to amend the employee's attendance.
Run the batch process for the exact date the leave was originally applied.
Result:
i) The employee’s attendance will update without the Leave tag.
ii) The leave record will be removed from both the employee and approver’s screens.
We hope this explanation clarifies the matter. If you require additional assistance, do not hesitate to contact our support team.
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