Why Unable to delete staff from Worksy?

Once an account is recorded in the system, it becomes integrated with various settings and functionalities, making it unable to be removed without affecting other aspects. 

Sample error message:

If you are no longer using this particular account, we recommend keeping it for a potential future use, either for new employees or as a testing account. 

This way, the account can be recycled and utilized efficiently within the system.To recycle the account to a new joiner, please follow the below steps:

Step 1

1. To recycle the employee's profile, please assign a different schedule (test/dummy schedule) to the profile.  

2. Once a new joiner uses the recycled profile, kindly edit the hiring date accordingly in the timeline tab. The new hiring date will be reflected as usual. 

However, do take note that the new hiring date can only be amended provided that there was no progression update made on that profile previously.

Sample error message prompts if the hired date is amended after the progression record.

If you encounter a similar error message as above, delete all the previous progression updates first before proceeding to enter the new hire date.