Leave Duration Not Accurate

Scenario: When staff applies leave from 15 Sept to 17 Sept, the request only shows 2.0 days instead of 3.0 days.

Possible cause: 16 September is a holiday in Malaysia (Hari Malaysia) and leave type is set to exclude holiday from leave taken, so it’s excluded from leave taken calculation.

Solution: 

1. Check leave type settings
2. adjust the holiday entitlement
3. batch process attendance.

1. Check Leave Type Settings

Step 1

On the left side menu, go to Setting (a) > Leave (b) > Leave Type

Step 2

From the list of leave types, select the one related to the request. You’ll be directed to the General Setting page.

Check whether the boxes for Off Day, Rest Day, and Holiday under Day Types are ticked.

• If a box is ticked, Worksy will include that day type when deducting leave entitlement.
• If it’s unticked, Worksy will exclude that day type from the deduction.

Step 3

Make the necessary changes to include or exclude the day types in the leave entitlement deduction. 

Then, click Save.

2. Adjust Holiday Entitlement

Step 1

Go to Settings (a) > Attendance (b) > Schedule (c). Select the schedule assigned to the employee.

Step 2

Click the Holiday tab to view the calendar. Check if any of the employee's leave dates (e.g. 15 Sept to 17 Sept) has a blue bar (holiday indicator). 

Click the Edit button at the top of the page. Then, click on the affected date. (e.g. 16 September)

Step 3

Toggle off (blue > grey) the Holiday Entitled button if this schedule should not entitle the employee to that holiday. 

Click Apply, then click Save. Now, we need to do batch process attendance.

3. Batch Process Attendance

Step 1

Go to Attendance (a) > Batch (b) > Batch Process (c).

Step 2

1. Select the relevant date range.
2. Make sure to tick: “Reset existing shift in duty roster back to latest shift setting default.”
3. Choose the correct schedule, then click Continue.

Step 3

Select the affected employee(s), then click Process.

After processing, recheck the leave application. The leave duration should now reflect correctly.

We hope this article helps clarify the issues. It will be updated from time to time to reflect the latest changes. If you require additional assistance, do not hesitate to contact our support team.