How to Ensure Resigned Employees Cannot Access Worksy

Resigned employees may still access Worksy if their accounts status remain active. To prevent this, you need to deactivate their user accounts.

1. Check Resigned Account Status

Step 1

On the left menu, go to Settings (a) > User Account (b) > User Accounts (c).

Step 2

Search for the employee’s name, and check the Active toggle:

• Blue → The account is still active, and the employee can log in.
• Grey → The account is inactive, and the employee cannot log in.
  

If the Auto Deactivate User After Resignation option is not enabled, resigned staff accounts remain active unless manually deactivated. This means they may still access the system.

When the option is enabled, the system automatically deactivates the staff account once a resignation is updated, preventing login to Worksy.

Refer to this article on how to activate this feature: Auto Deactivate Employee's Account After Resignation

Important: When auto deactivate is enabled, HR is responsible for preparing and providing the EA Form to the resigning employee.

We hope this explanation clarifies the matter. If you require further assistance, please don't hesitate to contact our support team.