How to Create a User Account with the Same I/C Number

Modified on Wed, 1 Oct at 12:30 PM

In some cases, an employee may need to be added under more than one company within the system.

To support this, Worksy provides an option to allow duplicate I/C numbers which lets HR create another user account for the same employee under a different company.

Step 1

From the left menu, go to Settings (a) > General (b) > User Interface (c).

Step 2

Click Edit, toggle on the "Allow duplicate New I/C number and Old I/C number" button.

Click Save at the top right of the screen to confirm changes.

Step 3

On the left menu, go to Employee (a) > Directory (b) > Add New (c).

Refer here for detailed step-by-step: Adding New Employee

We hope this explanation clarifies the matter. If you require further assistance, please don't hesitate to contact our support team.