The purpose of the Competency Rating Scale is to define how competencies or other measurable frameworks are assessed.
The scale created here will be assigned to items in the Competency Library and will be used during appraisal completion.
Step 1
Go to Settings (a) > Performance (b) > Competency Rating Scale (c).

Step 2
Once you arrived on the Scale Library screen, click Add New or select an existing scale from the list on the left to edit.

Step 3
Enter the required details:
Scale Name
This will be used as a reference when selecting a rating scale in the Competency Library.

Under the rating section, define each rating level by clicking + to add a new row or – to remove it.
For each rating level, complete the following:
- Rate – The label displayed to both Appraisee and Appraiser when completing the appraisal form.
- Description – A clear definition of what the rating represents.
- Rating Range – The score range that determines when this rating applies (e.g. 0.00 – 20.00). The system will match the achieved score to the corresponding rating based on this range.
- Score – The final score assigned to this rating. This score will be used in the overall appraisal calculation.
Example

Define all necessary rating levels according to your organization’s appraisal framework.
Important: If this rating scale is already used for a Competency Library in an Appraisal Form Template, any changes made will not automatically reflect. You must reset the appraisal form for the appraisee in order for the updated rating scale to take effect.
We hope this explanation clarifies the matter. If you require further assistance, please don't hesitate to contact our support team.
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