“Missing Data!” message when applying leave request

Possible cause: “Day types to be included in leave days” box left unticked in leave general setting

Step 1

Go to Settings on your left menu. Click Leave and, then Leave Type

Step 2

Select the Leave Type that prompted the above error message.

Step 3

You will be redirected to the settings page of the selected leave type as shown below. Click Edit on the top right corner of the page 

Step 4

Navigate to the “day types included in leave days” field. Then, tick the day type that you wish to include when calculating leave days for your staff.

Step 5

Save the changes you have made by clicking Save on the top right corner of the page

Footnote: “Day types to be included in leave days box” is a feature in leave settings that enable us to include off day, rest day, holiday, or Saturday and Sunday when requesting leave. If the box is left unticked, the system won’t calculate those specific days to be included in the leave days and will be shown as “0” days upon calculating those leave days.

You may hover the mouse to the tooltip to know the function of the feature.