Fix Effective Date to Show Correct Employee Info in Payslip

This article explains how to resolve the issue where updated employment details, such as position, department, or status, do not appear in the Employee Info section of the payslip. 

When an employee undergoes a job-related change such as a new role, department transfer, or any employment updates, you need to ensure their career progression effective date is set before payroll is generated for the change to appear correctly in the payslip.

If there is a salary change involved, you must update the new salary separately with its own effective date. This is to ensure payroll accuracy.

There are 2 ways to do this:

1. Edit Effective Date in Progression (Recommended)
2. Edit Effective Date in Employee Profile Timeline

1. Edit Effective Date in Progression (Recommended)

Step 1
On the left menu, go to Employee (a) > Progression (b).

Select Update (c) and then the employee involved.

Step 2
Set the Effective Date to a date earlier than the payroll processing date for that month.

Click Update Employee to confirm changes.

Step 3

Proceed to process payroll.

• If payroll has already been processed, you must reprocess payroll for the affected employee to ensure the updated information appears in the payslip.

You may want to refer this article: Payroll Process - Monthly

2. Edit Effective Date in Employee Profile Timeline

Alternatively, you can update the effective date in Employee Profile Timeline as well.

Refer to this article: How to Update Employee Timeline

We hope this explanation clarifies the matter. If you require additional assistance, do not hesitate to contact our support team.